It’s Not About the Mangos
About The Book
Two years after buying one of the highest revenue-producing tire stores in the nation, our sales began spiraling downward — quickly. In the elevator, right after the national awards banquet for our franchise chain in Dallas, a guy I did not know looked at my nametag and asked, “Are you with the 9th South store in Salt Lake City?” I replied, “Yes.” Looking puzzled he asked, “That store was legendary!…didn’t it used to be number one in the country?”
I got off the elevator without answering.
We’ve come a long way, to be sure. But the beginning days were rough. That was largely due to my ignorance back then about the importance people play in creating a company culture that generates a successful environment in which everyone can become great.
With 7 key principles, It’s Not About the Mangos teaches how I learned that people are by far the biggest driver of success or failure in any organization. In a tire store chain (of all places), we have unlocked principles that can change lives in a meaningful way and can create consistent results that are five times the industry average.
“Success is always based on how much you are willing to value other people, to lift them up, to connect with them, and to ensure the collective success of those on your team — as well as the customers you serve.”
— Kent, It’s Not About the Mangos
“Potential success is based on how well you work with your team to build them up, how high you expect them to reach, and how well they then go out and build up others.”
— Kent, It’s Not About the Mangos
“People will rise to the level of expectation that you give them.”
— Kent, It’s Not About the Mangos
“Leaders should not just be builders of businesses or builders of wealth — loads of entrepreneurs have figured out how to do that — they should also be builders of other people.”
— Kent, It’s Not About the Mangos
“A rise to the top of what people consider success, fame, fortune, and recognition — if built on the backs of others in a mood of dominance and self-absorption — is abject failure.”
— Kent, It’s Not About the Mangos
“True greatness is based on how much and how well you make those around you feel, whether you communicate that they matter, and whether they know they are valued by you.”
— Kent, It’s Not About the Mangos